Gold Loan Support

What is this scheme?

The New Life Digi Gold Loan Scheme is an exclusive gold purchase programme designed for Tamil Nadu residents. For the first time in history, you can take a loan specifically to buy physical gold — even in quantities as small as 0.5 grams.

Here is the core structure:

• Gold range: 0.5 grams to 5 grams per booking
• Upfront payment: 50% of the gold's market value at the time of booking
• Balance: Remaining 50% in equal monthly instalments (EMIs)
• Interest: None — you pay only the intrinsic value of the gold, nothing more
• Gold quality: BIS Hallmark certified — guaranteed purity
• Gold delivery: You receive your gold the same day you pay the 50% upfront

New Life Digi Gold is an RBI-registered NBFC. This scheme is fully regulated, transparent, and built exclusively for Tamil Nadu residents.

Eligibility

To apply for the New Life Digi Gold Loan Scheme, you must meet all of the following requirements:

• Residency: Must be a resident of Tamil Nadu
• Age: 18 years or older
• Identity: Valid Aadhaar card (mandatory for KYC)
• Phone: Active Indian mobile number linked to Aadhaar
• Income: No minimum income requirement — the scheme is open to all

How it works

Getting your gold is a simple 4-step process. No branch visit needed — everything is done digitally.

EMI & Payments

All EMI and payment details are confirmed at booking. Here is what you need to know:

• EMI amount: Fixed at booking. The remaining 50% of your gold's value is split equally across your EMI tenure — no variation.
• Interest: None. You pay only 50% of the gold's value in EMIs — nothing extra.
• EMI tenure: Flexible — discuss your preferred tenure with us at booking.
• Payment methods: UPI, Net Banking, Debit Card, or Auto-debit (NACH mandate).
• Due date: Monthly, on the same calendar date as your first payment.
• Late payment: A late fee applies on overdue EMIs. If you expect to be late, contact us immediately.
• Partial payments: Not accepted — each EMI must be paid in full on the due date.

Gold Delivery

Your physical gold is released as soon as your 50% upfront payment is confirmed — not after all EMIs are complete. You are the owner from day one.

• Gold purity: BIS Hallmark certified — quality guaranteed as per Bureau of Indian Standards.
• Centre collection: Collect directly from our Thanjavur centre on the booking date.
• Home delivery: Available for select PIN codes in Tamil Nadu — confirm availability with our team before booking.
• Packaging: Gold is delivered in a sealed, tamper-evident BIS certified pouch with a purity certificate.
• Delivery time: Same day for centre collection. 2–3 business days for home delivery.

If you face any issue with your delivery — damaged packaging, incorrect weight, or delay — contact us within 24 hours at support@newlifedigigold.com or 86800 96835.

Foreclosure & Cancellation

After booking, you can pay off your remaining EMIs early (foreclose) at any time.

• Foreclosure: Pay the remaining balance in a single lump sum. No prepayment penalty — you pay only what you owe.
• Pre-delivery cancellation: If you want to cancel before collecting the gold, contact support within 24 hours of booking. After deducting processing charges, your 50% upfront amount will be refunded.
• Post-delivery cancellation: Once gold has been delivered or collected, the scheme cannot be cancelled. Regular EMIs must be honoured as per the loan agreement.
• Default: Missing 3 consecutive EMIs is treated as default. Recovery action will be taken per RBI NBFC guidelines.

To initiate foreclosure, email support@newlifedigigold.com from your registered email with your scheme ID. Our team will send you the payoff amount within 1 business day.

Frequently Asked Questions

Support

For all gold loan queries — new applications, EMI help, delivery status, or foreclosure — reach us through any of the following channels.